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Free PDF Quiz High Pass-Rate Salesforce - Exam Salesforce-Slack-Administrator Passing Score

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

Topic 2

Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

Topic 3

Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Topic 4

Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Sample Questions (Q29-Q34):

NEW QUESTION # 29
You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
B. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
C. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
D. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

Answer: A

Explanation:
Slack recommends for external collaborations:
"Slack Connect channels are the preferred method to collaborate securely with external organizations instead of bringing external users into your workspace as full members or guests." Inviting 15 external users as Multi-Channel Guests (C) is less scalable and harder to manage. Adding them to the IdP (B) is unnecessary and risky for external contractors. Creating a new workspace (D) would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Collaboration Best Practices)

NEW QUESTION # 30
You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.
This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.
Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

A. Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.
B. Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.
C. Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.
D. Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

Answer: C,D

Explanation:
Slack recommends using Workflow Builder to:
"Trigger onboarding workflows automatically when employees join channels, and use custom forms to collect consistent information and reduce unnecessary communication." Inviting new hires as Single-Channel Guests (Option B) is not relevant because they are expected to have full access pre-onboarding.
(Reference: Slack Administration Study Guide - Automating Onboarding with Workflows)
-

NEW QUESTION # 31
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)

A. Create a Slack Connect channel dedicated to company trainings.
B. Create an org-wide channel dedicated to company trainings.
C. Create a multi-workspace channel for training that exists in each workspace.
C Have each Workspace Admin post in the correct public training channel.

Answer: B

NEW QUESTION # 32
Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
B. invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
C. Direct message (DM) an Org Owner requesting that their consultants be added as guests.
D. @mention their Workspace Admin in the appropriate #proj channel to request guest

Answer: C

NEW QUESTION # 33
You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A. Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
B. Ask your Org Owner to enable two-factor authentication (2FA).
C. Stay on the Slack Pro plan, and enable domain claiming.
D. Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).

Answer: A

Explanation:
Slack domain claiming is:
"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails." Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn't block workspace creation.
(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)
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NEW QUESTION # 34
......

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